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NHS Kernow’s website closed on 30 June 2022. Visit the NHS Cornwall and Isles of Scilly Integrated Care Board website for information about our health and care services.

10 ways to help the NHS keep people safe this bank holiday weekend

As the NHS and care services in Cornwall and the Isles of Scilly continue to experience extreme demand, we are gearing up for a busy bank holiday.
As always, we’re asking everyone living in or visiting the county to think about the best place to seek medical help.

Dr John Garman, NHS Kernow Governing Body member, said: “Our NHS is really busy right now, but is here if you need help. Please be patient and kind to our staff if you need us. We want everyone to stay as safe as possible and enjoy the long weekend. There are 10 things you can do if you need medical care or support that will help us to help you.”

  1. Be prepared for your holiday or day out. Bring any useful first aid supplies like plasters, pain relief, indigestion treatment and antihistamine.
  2. Be well-stocked with your regular prescription medication. If you run out speak to a pharmacist who can arrange an urgent medication supply.
  3. Make use of pharmacies. Pharmacists are open across the county during the bank holiday weekend and available to provide expert, confidential advice and over-the-counter remedies for minor injuries as well as (uncomplicated) urinary tract infections, insect bites, conjunctivitis and impetigo. Check pharmacy opening times for Cornwall and the Isles of Scilly. You don’t need to make an appointment to see a pharmacist.
  4. If you need a GP, whether you are a resident or visitor contact your own GP who will speak to you by telephone or online, wherever you are. People may need to wait for an appointment.
  5. Do not visit the emergency department unless you have a serious or life-threatening condition.
  6. Go online to NHS 111 or call 111 if you need medical help.
  7. Parents can download the free NHS HandiApp which provides advice about common childhood conditions. Most fevers, and coughs can be treated with Calpol, drinking water, and will improve within a week. Call your GP or 111 if your child does not get better, or their condition worsens.
  8. Protect our ambulance service and the NHS by only calling 999 in a genuine, life-threatening emergency such as serious illness or injury, major blood loss, chest pain or loss of consciousness. If you call for an ambulance, do not call back for an arrival time.
  9. Help us by taking your relatives home when they are ready for discharge from hospital. Financial support is available in the form of a one-off discharge grant for people who are ready to leave hospital but need a bit of extra care and support to return home.
  10. Grab a jab! Please help us to keep infection rates low by getting vaccinated. The coronavirus (COVID-19) vaccines are safe and effective. They give you the best protection against COVID-19 and are available for everyone aged 16 or over. Call 119 or visit the national NHS website to book your appointment, or visit one of our walk-in centres.
Added on 23 August 2021, in News - Choose well

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