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Contact us

This page provides information on how to contact us. Contact details are in the pull down boxes below. For general enquiries, you can also use the form on this page.

Please do not send personal details and requests to change your GP and medical appointments to us by email or letter, unless we have specifically asked you to do so as part of a claim or review.

Contact us

COVID-19 vaccine

Staff from the NHS will contact you when we have your vaccine. Please do not contact NHS Kernow, GP surgeries, or other NHS services to ask when you will get the vaccine.

We’ve created a dedicated COVID-19 website page that has lots of information about the vaccine.

For any other questions about the COVID-19 vaccine, please email nhskernowccg.ciosc19vaccine@nhs.net.

Complaints

Email kccg.complaints@nhs.net

Find information about how to make a complaint.

Continuing healthcare

Core team north and east (Restormal, Cardon and north and east Cornwall)
Telephone 01579 373837
Email kccg.chcnorth@nhs.net

Core team west (Carrick, Kerrier and Penwith)
Telephone 01209 832400
Email kccg.WestCHCTeam@nhs.net

Find information about continuing healthcare.

General enquiries

NHS Kernow Clinical Commissioning Group
Room 210 Cornwall Council offices, 39 Penwinnick Road, St Austell PL25 5DR
Telephone 01726 627800
Email kccg.contactus@nhs.net

If you have a general enquiry, you can also use the form below.

Individual funding request

Email kccg.ifrequests@nhs.net

Find out how to make a request.

View a list of treatment policies.

Media enquiries

Email kccg.mediarelations@nhs.net. For urgent media enquiries out of office hours, contact 01208 251300 and ask for the on-call director.
General enquiry form

    Please do not send personal details and requests to change your GP and medical appointments on this form.

    Question about the COVID-19 vaccine? Staff from the NHS will contact you when we have your vaccine. Please do not contact NHS Kernow, GP surgeries, or other NHS services to ask when you will get the vaccine. For any other questions about the COVID-19 vaccine, please email nhskernowccg.ciosc19vaccine@nhs.net.