About the help us help you campaign

The help us help you campaign is designed to help people choose the best place to get treatment if they fall ill. If people choose the right health care service, it can free up emergency services to help those most in need.
Research has shown that a significant number of people still go to a hospital accident and emergency department when there are other services more convenient and suitable for their health needs.

If you become unwell or injured, make sure you choose the right NHS service

It’s important that you help yourself and the local NHS by taking greater control of your health.

By acting quickly before ailments set in, and accessing the right healthcare service first time, you can help keep yourself well. This helps the local NHS makes the best use of its resources to treat those most in need.

You can also find out about local services that can help you receive treatment closer to your home.

Appropriate use of services

Please ensure that you request repeat prescriptions from your GP in plenty of time. The emergency department or 999, minor injury units and urgent treatment centres should not be used for this.

Doctors’ surgeries will be closed on public holidays. So anyone with a repeat prescription needs to make sure they collect enough medication to last them throughout the holiday period. Remember to take your prescribed medication with you if you are visiting family or friends.

Emergency services will, as always, be there for those who need them.

Get involved

If you’d like to help share our messages, email kccg.contactus@nhs.net. We have posters, leaflets, desktop screensavers, social media assets, pens and more that you can use to help spread the word.

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