Emergency department or 999

Coronavirus (COVID-19)

If you have coronavirus symptoms and need medical help for any reason, do not go to a hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

Patients coming to the Royal Cornwall Hospital’s urgent treatment centre/emergency department in Truro with less serious illness and injury are now being redirected to Camborne-Redruth Community Hospital minor injury unit for assessment and treatment. Find out more.

Medical emergencies

Call 999 for emergency medical assistance following a serious incident, illness or injury, major blood loss, chest pain or loss of consciousness.

The emergency department and 999 are for serious and life-threatening conditions and for real emergencies.

Less severe injuries can be treated at minor injuries units (MIUs) or West Cornwall Urgent Treatment Centre.

The emergency department is not an alternative to a GP appointment. If your GP practice is closed you can call NHS 111, which will direct you to the best local service to treat your injury.

Local emergency departments are located at:


If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. Emergency SMS is part of the standard 999 service which has been designed specifically for people with hearing loss or difficulty with speech.

You will only be able to use this service if you have registered with emergency SMS first. To register, text ‘register’ to 999. You will get a reply - then follow the instructions you are sent.

Please do not send test or non-emergency texts - only use emergency SMS for real emergencies.