NHS Kernow’s website closed on 30 June 2022. Visit the NHS Cornwall and Isles of Scilly Integrated Care Board website for information about our health and care services.
Please order your prescriptions from your GP as normal either electronically or via telephone. There is no need to stockpile. You can also order repeat prescriptions using the NHS App.
If you have a complex need or medical question, contact the Government’s helpline on 0800 028 8327 or your GP.
Community pharmacists can arrange an emergency supply of medicines if you forget to renew your prescription or bring your repeat medication on holiday.
This service enables community pharmacies to supply regular repeat medication when your GP practice is unable to supply a prescription. The pharmacist will be able to tell you if they can make an emergency supply using this service and explain your other options if they cannot.
Please note that the emergency supply service is only available for UK registered patients. Controlled drugs like Pregabalin and Gabapentin are excluded from this service.
Visitors who have had a regular prescription issued by an EEA or Swiss prescriber may be able to obtain a private (chargeable) emergency supply.
Some pharmacies run a minor ailment scheme that deals with specific common health problems. When pharmacies provide medicines as part of a minor ailment scheme, you get the medicines on the NHS. Please ask pharmacy staff for more information.
Treatment for children:
Treatment for adults:
Prescription charges will apply. If you are exempt from prescription charges, for example if you are under 16 or over 60, or if you have a prescription prepayment certificate, you will not pay for the medicine.
Pharmacies offer a range of health services that you may not be aware of. For example, pharmacies promote health and wellbeing, and provide access to stopping smoking, sexual health and alcohol support services. Pharmacies may also provide a flu vaccination service, chlamydia screening, pregnancy testing and NHS health checks. These services could save you a trip to your GP!
Wasted medicines cost money whether you pay for them or not.
Only ordering what you need will save money for the NHS in Cornwall and the Isles of Scilly and reduce the risk of you or others taking unnecessary medicines.
Remember, prescriptions ordered in haste, can cause waste.
Legally we cannot reuse or recycle medicines once you have left the pharmacy so only order what you need.
There is no need to order medicines just in case. If you run out of medicines, you simply need to visit your GP or local pharmacy. Pharmacies receive deliveries of medicines every day.
Like food, medicines go out of date. Never take a medicine which is past its use by date. Never dispose of your medicine in the bin, or down the toilet. Please return unused medicine to your dispensing GP or pharmacy.
Talk to your GP or pharmacist if you:
Ask your GP or pharmacist for a medicines review if you are unsure or if you need help to take your medicines.