Urgent treatment centre

If you have coronavirus symptoms and need medical help for any reason, do not go to a GP surgery, pharmacy or hospital. If you have symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change in sense of smell or taste), use the 111 coronavirus service.
If you need to visit the urgent treatment centre, please don’t just turn up. You may be directed elsewhere or have to wait longer. Contact NHS 111 online at 111.nhs.uk or call 111 at any time of day or night, to find out where you should go and when.

Arrangements have not changed for people with serious or life-threatening illnesses or injuries. Please continue to dial 999 as before.

What injuries can the urgent treatment centre treat?

The urgent treatment centre at West Cornwall Hospital is open 24-hours a day, 365 days a year for anyone needing urgent medical care for injuries and conditions such as fractures, deep cuts, non-life threatening head injuries and minor falls.

You will be seen by a doctor between 9am to 10pm and an experienced nurse overnight. X-ray is available between 8am and 11pm.

Directions to the urgent treatment centre

To keep people safe during the pandemic, and to avoid crowding, we are asking you to contact NHS 111 before visiting. Please go online 111.nhs.uk or call 111.

Call 999 if you have a life threatening illness or injury.

West Cornwall Hospital
St Clare Street, Penzance TR18 2PF

The urgent treatment centre is on the ground floor at West Cornwall Hospital in Penzance. When you arrive at the main entrance, go past the main reception and turn right. Follow the corridor round to the left and the urgent treatment centre is on your right.

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