NHS Kernow’s website closed on 30 June 2022. Visit the NHS Cornwall and Isles of Scilly Integrated Care Board website for information about our health and care services.
The aim of the standard is to help people with a disability, an impairment, or a sensory loss. It supports patients, carers, and parents. The standard aims to ensure people’s communication needs are known and met.
The standard says that organisations that give NHS or adult social care must:
Services should ask people if they need help with communication. For example, people could say they need:
NHS Kernow aims that people can:
Around 1 in 5 people in the UK has a disability. Making information accessible is not just good practice, it is the law. NHS Kernow’s services must be accessible to everyone who needs them. This helps to improve people’s health and wellbeing. It should also help to reduce health inequalities.
A multi-agency group set up to improve all forms of communication.
The group will:
All partners of the group are committed to:
Developed by the Cornwall accessible communications group, the symbol is an image which shows examples of formats available. This includes audio files, Braille, and foreign languages.
We hope more organisations will use the symbol, as it will make it easier for anyone with a communication need to recognise the symbol.
We can supply the symbol in different formats. Email our engagement team if you would like to use the symbol.
The accessibility regulations aim to make online public services accessible to everyone. We have worked to make this website as accessible as possible for all visitors.