GP Zone

Information Governance

In this section, you can find information on our Informance Governance procedures including how to obtain information held about you (Subject Access Request) or the organisation (Freedom of Information Requests) and our Fair Processing Notice explaining what information we gather, why and how we use it.

Information Governance is a term used to describe how we manage information legally, securely, and effectively. Because of the range and complexity of the standards and legal rules, NHS Digital developed standards to allow NHS and partner organisations to measure their compliance via the NHS Information Goverance Toolkit.

Fair Processing Notice

The purpose of this notice is to inform you of the type of information (including personal information*) that NHS Kernow hold, how that information is used, who the information may be shared with, how it is kept secure and confidential and what your rights are in relation to this. You can view our fair processing notice here

Contact the IG team

Information Governance Team
Sedgemoor Centre, Priory Road
St Austell PL25 5AS

Telephone: 01726 627800

Visitors to our website

When someone visits NHS Kernow’s website, we collect standard internet log information and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. This information is held securely and only used for the purposes provided. It will not be sold or given to another organisation without consent

We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personal identifiable information through our website, we will make it clear when we collect the personal information and will explain what we intend to do with it. 

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