Subject Access Requests

What am I entitled to see?

Under the right of subject access, an individual is entitled only to their own personal data, and not to information relating to other people (unless they are acting on behalf of that person). Neither are they entitled to information simply because they may be interested in it.

What is a subject access request?

A Subject Access Request (SAR) is a request from a person asking an organisation to provide them with the information relating to that person which is held or processed by the organisation. 

How long will it take for me to receive the information?

Organisations have up to 30 days under General Data Protection Regulations to respond to subject access requests.

What is a valid subject access request?

A subject access request can be made verbally or in writing. You can submit your request either by letter to NHS Kernow or by email using the contact information below or via the address at the bottom of this form - it would be helpful if you could complete the form to ensure we have all the information we need to deal with your request.

Accessing your personal information

Should you wish to request any personal information held about you by NHS Kernow, please direct your enquires to:  

Information Governance team
NHS Kernow 
Sedgemoor Centre
Prior Road
St Austell 
PL25 5AS

Telephone: 01726 627800
Email: cpn-tr.SubjectAccessRequest@nhs.net  

You can find the form to apply for access to your information here.

Making a complaint

In the event that you need to make a complaint regarding our use of or the provision of your information, you must complain in the first instance to kccg.complaints@nhs.net

More information about our complaints procedure is available here

General enquiries 

Beverley Gallagher - Head of Information Governance
Email: Beverley.gallagher@nhs.net