Subject access requests

Under the right of subject access, an individual is entitled only to their own personal data, and not to information relating to other people (unless they are acting on behalf of that person). Neither are they entitled to information simply because they may be interested in it.

What is a subject access request?

A subject access request (SAR) is a request from a person asking an organisation to provide them with the information relating to that person which is held or processed by the organisation.

How long will it take for me to receive the information?

Organisations have up to 30 days under General Data Protection Regulations to respond to subject access requests.

What is a valid subject access request?

A subject access request can be made verbally or in writing. You can submit your request either by letter to NHS Kernow or by email using the contact information below or complete a subject access request form – it would be helpful if you could complete the form to ensure we have all the information we need to deal with your request.

Accessing your personal information

Should you wish to request any personal information held about you by NHS Kernow, please direct your enquires to:

Information governance team
NHS Kernow Clinical Commissioning Group
Room 210 Cornwall Council offices, 39 Penwinnick Road, St Austell PL25 5DR

Email the information governance team

Download our subject access request form (doc, 41 KB).

Making a complaint

In the event that you need to make a complaint regarding our use of or the provision of your information, you must complain in the first instance to our complaints team.

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