NHS Kernow’s website closed on 30 June 2022. Visit the NHS Cornwall and Isles of Scilly Integrated Care Board website for information about our health and care services.
You do not have a legal right to choice if you need urgent or emergency treatment or are:
You can also choose a clinical team led by a consultant or named healthcare professional, as long as that team provides the treatment you require.
Across Cornwall and the Isles of Scilly we have 2 referral management centres. They will, once they have received the referral letter from your GP, go through the choices available to you for your clinical needs. Once you have made an informed decision they will book an appointment for you and/or forward your details to your chosen provider or hospital.
You have the legal right to ask for your appointment to be moved to a different provider if you are likely to wait longer than the maximum waiting time specified for your treatment. To request this you should contact your current hospital or provider. They will contact the referral management service who will investigate and offer you a range of suitable alternative hospitals or clinics that would be able to see you sooner.