Citizens Advisory Panel

The Citizen Advisory Panel (CAP) provides an independent view and critical friendship on matters relating to health and care. In particular, the CAP is intended to help ensure that, in all aspects of business, the voice of the local population is heard and influences developments. That opportunity is created for meaningful, targeted and proportionate carer and public engagement and that is given equal importance to the work that is done with professional health and care partners.

Read the Citizens Advisory Panel 2018/19 annual report.

If you'd like to get involved or find out more about the panel email kccg.engagement@nhs.net.

Meet our Citizens Advisory Panel

Lay members

Sally Turner

Sally Turner
Chair

Sally is a lay member and elected chair of CAP for Cornwall and the Isles of Scilly Health and Care Partnership.

Having taught for thirty years, working in Cornwall’s secondary schools, Sally retired and became a member of Perranporth Surgery PPG (Patient Participation Group). Sally is as passionate about health matters as she is about education. Sally is also the elected chair of the Carrick PPG representatives group and in that role attends, with two other representatives, the Carrick GP locality group meetings - GPs and practice managers from three Primary Care Networks (PCNs). In all these groups, we are endeavouring to increase the level of engagement between the health and care partners and people and their communities to further everyone’s understanding of services and needs.

Nigel May

Nigel May
Vice chair

Nigel became involved in NHS issues as a result of concerns about the implementation of the Health and Social Care Act 2012 and organised a local meeting to discuss the implications of the new Act. As a result, Nigel was asked to join the Quay Lane Surgery PPG and then became the chair of the east locality umbrella meeting for PPG reps.

Nigel's involvement expanded when he joined the Patient Reference Group which morphed into the Citizens Advisory Panel of NHS Kernow and is the vice chair.

Because the main acute hospital for the east and north Localities is the University Hospital Plymouth (Derriford), Nigel felt that it was important patients from east Cornwall had a voice - so Nigel applied and was appointed to the Patient Council. Amongst several areas of interest, one of particular interest is patient discharge.

Steve Bird
East Cornwall representative

Steve is the chair of Old Bridge Surgery Patient Participation Group and a member of NHS Kernow’s spread team.

Steve works with Looe Allotment Association to deliver social prescribing. Steve is also a member of Disability Cornwall.

Liz Davies

Liz Davies
Mid Cornwall representative

Liz is a member of Lander PPG, Truro and trustee of Hearing Loss Cornwall.

Liz has a particular interest and concern in equality for all with non-visible disabilities.

Nigel Morson

Nigel Morson 
Mid Cornwall representative

Nigel is a long standing member of the CAP and a member of the joint primary care commissioning committee.

With a background in the finance industries, Nigel moved to Cornwall in 2008 with his wife, who is a consultant psychiatrist. Nigel has been involved in NHS campaigns and committees for many years and believes passionately in a properly funded NHS, adhering to the founding principles which led to it being the envy of the world, and in the involvement of patients and public.

Paul Ford

Paul Ford
North Cornwall representative

Paul is a retired company director who has spent most of his working life in the security industry. After retiring, Paul and his wife lived in Wiltshire where much of his time was spent as a trustee and volunteer with Wiltshire’s Air Ambulance.

Since moving to Cornwall six years ago, Paul has carried on with his volunteering work, this time with Cornwall Air Ambulance where he spends a lot of time in the community talking about their life saving work. In February 2019, Paul was invited to join the Citizens Advisory Panel as a lay member which has given him opportunity to engage with the communities and to promote the community based method of delivering care to the people of Cornwall. In 2016 Paul was elected to represent the east of Cornwall as a governor with Cornwall Partnership NHS Foundation Trust; a role that he thoroughly enjoys. Paul is also an active member of the Launceston Medical Centre’s Patient Participation Group.

Paul maybe “new” to the NHS but he is very interested in finding out how it works and especially how new technology can help the NHS and more importantly the people who use it’s services, he really enjoys engaging with the community and listening to their stories and passing what he has learned on to the organisations that he represents as well as promoting the work from those organisations to the communities.

Joan Heaton

Joan Heaton
North Cornwall representative

Joan is an elected member of Launceston Town Council and St Stephen by Launceston Rural Parish Council.

Joan is also a member of Launceston Medical Centre Patient Participation Group (PPG) and independent custody visitor working out of the office of the Devon and Cornwall Police and Crime Commissioner. 

Joan has lived in Launceston since 2002, after living in various locations around the world, and has family roots in Cornwall through her husband. Joan is committed to supporting healthcare and conservation in our region.

Kathy Doeser

Kathy Doeser
West Cornwall representative

Bio coming soon.

Jim Harris
West Cornwall representative

Jim is a member of Penalverne Surgery's Patient Participation Group. 

Jeremy Preedy
West Cornwall representative

Bio coming soon.

Jan -Slimm

Jan Slimm
BSL sign language interpreter 

Jan is the speech to text communication for deaf CAP members.

Other members

Ian Jones
Chief executive of Volunteer Cornwall 

Volunteer Cornwall is a charity dedicated to developing social action across the Duchy. Volunteer Cornwall has teams who work with hundreds of organisations and thousands of individuals to engage, promote and enhance volunteering opportunities in a wide variety of areas, particularly in health and care.

Ian has a practical and academic background in community and economic development, complex systems, learning and behaviour change, both in the UK and overseas. He has been active for many years in assisting with health and care colleagues to look at ways to improve people’s wellbeing and make services more effective and efficient. As a CAP member, Ian is very keen to hear what is happening across Cornwall from the community context as well as to share ideas about health and care service development.

Nikki Kelly

Nikki Kelly
Patient and public involvement GOverning Body lay member for NHS Kernow

Nikki has more than 20 years of experience in advocacy, place-based regeneration, social justice, high impact community events and supporting people in some of the country’s most deprived communities, most recently as the director for premier league football club Tottenham Hotspur's Foundation.

She has previously worked alongside the public sector to support people with long-term conditions both within acute care settings and in their community. 

Louise Moore

Louise Moore 
NHS Kernow

Louise is the patient and public involvement assistant in NHS Kernow’s communications and engagement team. Louise provides administrative support to the Citizen Advisory Panel.

Jackie Pendleton

Jackie Pendleton
Chief officer of NHS Kernow

Jackie joined NHS Kernow from North Derbyshire CCG where she was Chief Accountable Officer since 2012. Jackie’s career with the NHS began in 1991 after leaving the financial services sector where she gained a rich experience in customer service, efficiency and commercial approaches to business. Jackie became Director and Deputy Chief Executive of East Surrey Primary Care Trust (PCT) in 2002 having set up and led a very successful Primary Care Group in the area.

Her passion has always been primary care and this continued when she moved to Derbyshire in 2004 she joined Derbyshire Dales and South Derbyshire PCT to lead on primary care commissioning. In 2006, she was asked to chair the national NHS steering group for Primary Care Commissioning (PCC) and became a non-director member of PCC Community Interest Company (CIC). Following the merger of the six Derbyshire PCTs that year, Jackie became Assistant Director at NHS Derbyshire County with responsibility for primary care commissioning, urgent care, out of hours and what was then called ‘practice based commissioning’. A career highlight was winning the NHS East Midlands Leadership Academy leader of the year award in November

Other members include the chief executive officers of Healthwatch Cornwall; Healthwatch Isles of Scilly coordinators; NHS England and Improvement programme manager for South West Integrated Personal Commissioning. Virtual members (receive all documentation) include NHS Kernow’s equality and diversity lead and Young People Cornwall.