A review of the GP minor injury local enhanced service (GP MIU LES) is required to inform the future model and configuration of urgent care services. The feasibility of enhancing GP provision will be explored so people have increased local access and only have to travel to another service when necessary.
The GP MIU LES is well used service that offers a much needed alternative to minor injury units or the emergency department, especially for people who are more isolated from central locations. It is a service that is valued by both the practices that deliver it, and people who use it.
We invited people to complete an online survey so we could understand people’s experiences of using the service. This survey was promoted on social media, via the press and through our patient participation groups and Citizen Advisory Panel. We received 174 responses.
We asked people if they:
It is clear from the survey that the people who responded are fully aware of what constitutes a minor injury, such as cuts, burns, sprains, minor fractures, bites and strings, and knew where to go for their care.
We are now reviewing the results, and what people told us will directly influence a review of the service, and assess how it forms part of the wider urgent care service in Cornwall and the Isles of Scilly, including onward referrals to urgent or emergency care services. It will also provide recommendations for improvement and future commissioning of the service. We will publish a report once this has been completed.
If you would like more information about this consultation, email firstname.lastname@example.org.