People across Devon and Cornwall can now download a free app which gives them information about waiting and travel times for their local urgent NHS services.
The app, NHSquicker, shows up-to-date waiting times for local emergency departments and minor injuries units, based on the user’s location. It also shows live travel times to help people make informed decisions about where to go when they are in need of urgent treatment for a minor injury or illness.
People can also use NHSquicker to find information about less urgent NHS services, such as GPs, pharmacies, sexual health services, dentists and opticians.
NHSquicker is available for smartphones and tablets, on Apple and Android. It can also be viewed in a web browser at www.nhsquicker.co.uk
The app has been launched by the Health and Care IMPACT Network, a collaboration between the NHS across Devon and Cornwall and academics from the University of Exeter.
The launch comes at a time when doctors are urging people to consider using another urgent care service if the issue is not serious or life-threatening, rather than an emergency department, as hospitals become busier through the winter months.
NHSquicker is an example of how the NHS is using data to improve people’s experience of health services.
The information feed on the app is provided by Northern Devon Healthcare NHS Trust (NDHT); Plymouth Hospitals NHS Trust; Royal Cornwall Hospitals NHS Trust (RCHT); Royal Devon & Exeter NHS Foundation Trust (RD&E); South Western Ambulance Service NHS Foundation Trust (SWASFT); Torbay & South Devon NHS Foundation Trust (TSDFT) and Claremont Medical Practice.