“We’re therefore asking families if they can help us, by supporting their relatives to go home from hospital as soon as they are medically fit, but who need a little extra help with basic needs such as cooking, washing and dressing.
“If people can provide this help for their relatives, it’ll mean we can free up beds in our hospitals for new emergencies and safely look after all of those who need our specialist care and support.”
Hospitals across Cornwall are seeing more poorly people, particularly elderly patients, who need our care. Many are also needing to stay longer in hospital which ultimately means more pressure on our emergency department and longer waits to be seen.
We are contacting families and working with them to manage discharges in a COVID safe way. We are being supported by the voluntary sector to achieve this.
Ahead of the weekend, health and care services are reminding people who need urgent but not emergency care to think 111 first.
Using the 111 service either online – www.111.nhs.uk or calling 111 will mean that if someone does need to go to a minor injury unit or the emergency department, the teams there will know they are coming and can manage the way people come into the departments.
“The capacity in our waiting rooms is much less due to social distancing guidance,” adds Tamsyn, “so by using your GP or the 111 first service people can help us to keep everyone safe and reduce the risk of spreading coronavirus.
“We’ve done well in Cornwall to keep levels of the virus lower than many areas of the country. But we need people’s continued support by using the right services, following lockdown rules and maintaining hands, face, space.”