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Play your part in helping us

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.
You can play your part in helping us to care for people with serious and life-threatening illnesses.

Did you know you can get help and advice by calling 111 or go online at You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

Only dial 999 for an ambulance if it’s an emergency and you think you’ll need the care of paramedics on the way to hospital.

If you don’t think it’s a serious or life-threatening emergency:

  • call your own GP even if you are in Cornwall on holiday you could get a phone or video consultation with your doctor at home
  • go online at or call 111 to get expert advice, and be signposted to where you can get the best and nearest care for your needs
  • ask a pharmacist for advice – they’re experts in treating minor health issues like colds, stomach upsets, aches and pains

If you have loved one in hospital, there are ways you can help too.

  • Are you collecting someone from hospital who is ready to go home today? Could you pick them up a bit earlier in the day?
  • Could you help a relative or friend to return home from hospital by offering them a little support around the house? Or can they stay with you until they feel ready to go home on their own?

Please let the ward staff know, as this will help us to free up beds for others in urgent need.

Added on 20 July 2021, in Alert - Choose well

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